Stored a boat here for a couple years, no issue with that. However I moved the boat out recently and forgot to turn off autopay which still drafted money for the following month. I've called about 10 times over the last couple of weeks and got a person the first time, and left a message every other time. I was told they were going to look into it and call me back, but it's seems more like screening/ignoring my calls at this point. Bottom line is the $30 I'm out isn't really a big deal, but the principal of it is pretty annoying. If anyone replies to this they're probably going to say "You didn't sign a written intent to vacate." Well nobody mentioned that when I called to ask what I needed to do once I removed the boat, or else I would have done it. A disappointing end to an otherwise ok experience.
**Updating review to reflect that I received a letter and refund for the month I overpaid. It was appreciated. Returned phone calls and better communication could have avoided the issue.**
Great owners they communicate very well
Would never return a call or voicemail or email. Took my money elsewhere.
Great prices
Glenpool Storage is a US Storage based in Glenpool, Oklahoma. Glenpool Storage is located at 13600 S Union Pl, Glenpool, OK 74033, USA.
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